Support

How can we help?

Three ways to reach us. Pick whichever's fastest for your situation.

Email — usual route

Best for: billing, refunds, feature requests, account questions, anything non-urgent. Reply time within one business day.

Mid-event and something's broken? Email us with URGENT in the subject and we'll respond within the hour during 9am–11pm IST.

Most common questions are covered on the blog — RSVP tracking, sub-event scheduling, custom card design.

How do I change my event after publishing?: Open the event in your dashboard → make any change. Guests see updates immediately — no re-send needed.
Can I get a refund?: Yes, full refund within 14 days of activation if you haven't sent invites yet. Email us.
Why aren't my emails landing in guests' inboxes?: Most often: the guest's email provider marked us as new. Ask them to whitelist hello@guestcard.app. Resend from the dashboard if needed.
Do guests need an account?: No. Guests open one link, RSVP, and view the schedule — no app, no signup.